How to get your smart meter data

To compare tariffs accurately you need 30-minute electricity readings. This guide explains the easiest ways to get them.

Personalised setup guidance
Many UK suppliers let you download 30-minute meter data directly from their website. Sign up for guidance based on your supplier, or follow the Bright app steps below to get your data either way. Sign up to compare · Log in

Using the Bright app

If your supplier doesn't let you download your readings directly, the free Bright app is the easiest solution. It connects to the national smart meter network and lets you access your 30-minute electricity data, with no extra hardware needed. It's developed by Glowmarkt.

Contents

  1. Download and register
  2. Connect your meter
  3. Get your data

Step 1: download and register

1. Visit your app store and download the Bright app.

Download on the App Store Get it on Google Play

2. Register in the Bright app.

Note: you will need your username and password later, so make a note of them.

Step 2: connect your meter

  1. Log in to the Bright app.
  2. From the menu (three lines), select Settings.
  3. Find and select Consent and Meter Management.
  4. You will be asked if you have a Home Display.
If you select Yes, you must enter a GUID, MAC or EUI code (example photos are provided within the app). If you cannot find this, return to this step and select No instead.

You will then be asked to enter the following information:

  • Enter your postcode.
  • Enter the GUID / MAC / EUI code.
Where to find the EUI code on a Glow display Where to find the EUI code on a Chameleon display

The GUID / MAC / EUI code is normally found on the rear of the Home Display or within its settings menu. Example photos are provided in the app to help you locate it.

If you cannot find the code, start again and select No instead.

This completes registration of your smart meter with Bright.

Data may take 24–48 hours to appear.

You will then be asked to complete verification:

  1. Select Yes to carry on with verification.
  2. Select Proceed when asked for verification information.
  3. Enter your MPAN number.
Where to find the MPAN number on an electricity bill
Your MPAN number is shown on your electricity bill. In the example above you would enter 123 12345678 345.

You must then upload a recent energy bill from the last 3 months.

This completes registration of your smart meter with Bright.

Data may take 24–48 hours to appear.

Step 3: get your data

Automatic option: no download needed
Once your Bright account is set up and your meter data is available, you can connect your Bright account directly to this platform. Your readings will then be fetched automatically every night, with no CSV files to download.
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Or download manually using the steps below:

Wait 24–48 hours after adding your meter to the Bright app before attempting to download data.
  1. Visit glowmarkt.com.
  2. Select the menu (top right).
  3. Select Sign In.
  4. Log in with the same username and password as the Bright app.
  5. From the left menu under Energy, select Download your data.
If you see "No data available", please check back later. It may take 24–48 hours before your data becomes available.
  1. Under Data Granularity select 30min.
  2. Select Download data.
You are now ready to use your 30-minute smart meter data.
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